Conversation-Driven Operations
Built AI-assisted conversation flows that reduced routing friction and improved handoff quality between internal teams and end users.
Nashville, Tennessee
Matt Kraatz
Full-stack, product-minded engineer building reliable software for real operational teams.
Primary stack: .NET, React, TypeScript. Delivery focus: cloud architecture, DevOps/CI/CD, SQL Server, Postgres, AI engineering, conversation APIs, and document extraction.
Current Focus
Engineering Profile
I build end-to-end products and internal platforms with a bias for clear architecture, fast iteration, and maintainable code. I move comfortably between product planning, implementation, and operational hardening.
Core Technologies
- .NET and C# service/API development
- React and TypeScript frontend systems
- SQL Server and Postgres data modeling and optimization
- Cloud architecture and delivery automation
Domain Depth
Extensive delivery experience in healthcare, including medical billing, cost containment, and workers compensation workflows. I design systems that support compliance, auditability, and throughput for operations-heavy teams.
Selected Work Patterns
Document Extraction Pipelines
Shipped structured extraction workflows for high-volume operational documents, increasing processing speed and confidence in downstream automation.
Cloud Delivery Foundations
Implemented CI/CD-first deployment patterns with observability and rollback safety to support frequent releases in regulated business contexts.
How I Work
- Ship clear increments that solve real user friction.
- Keep architecture practical and explainable.
- Design for operational ownership, not demo-only success.